ICICI Bank Recruitment 2021 Fresher Jobs: ICICI Bank Phone Banking offers a number of facilities, which enable the corporate customers to do several of their banking activities from the comfort of their premises. The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs.
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Organization Name: | ICICI Bank |
Position Name: | Phone Banking Officer |
Location: | Guwahati Chennai Indore Hyderabad Thane |
Experience: | 0-4 years |
Education Qualification: | Any Graduate |
Business Group: | Phone Banking, Retail Banking Group (RBG) |
Grade : | Officer/ Senior Officer |
Roles & Responsibilities: | Handling and resolving customer complaints/ queries over the phone Providing customers with relevant product and service information Cross-selling various banking products to customers over the phone |
Key skills: | Fluency in spoken English & Hindi language Open to work in rotational shifts |
Job Profile: | The position will be responsible for resolving customer queries over the phone on a day-to-day basis thereby providing efficient customer service. This position also requires us to cross-sell banking products to our existing customers over the phone. |
Total Posts: | Various |
Last Date: | ASAP |
Apply Mode | Online |
Application Fee: | NIL |
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